FAQ
everest is a flexible tool kit designed for startups and small businesses just like yours. We have at your disposal exactly what you’ll need and perhaps a little more: Mastercard* business cards with adjustable team limits and flexible spending mode, simple interface and notifications, fair and transparent fees, intuitive time saving expense management and unique community deals. For more information, please visit our services page.
* The card is issued by SnapSwap International, a Mastercard Principal Member holding an EMI license in Luxembourg.
Registration
We want to help you open your account as quickly as possible, so we operate online without physical branches. Building trust is important for us as it is for you. While onboarding a new business customer we would appreciate it if you share the information and a couple of documents.
To register, visit the page https://account.everestcard.com/sign-up and follow the instructions to open your everest account. If you have any issues, please contact us at info@everestcard.com, we’ll be happy to support you.
There could be several reasons why your application was rejected:
- Your business was part of our list of prohibited businesses: https://everestcard.com/prohibited-businesses/
- The profile of your company doesn’t match our risk appetite.
- We had to deny your application due to compliance reasons.
- We were missing some information about your company.
- Your application was incomplete for a period of 30 days. In this case, you can try again and submit your complete application.
When you have submitted your application, it usually takes us one or two business days to review it. You will be notified when it is approved, declined or if we need additional information from you. Please check your mailbox.
It is possible but you have to be registered as such in an official register of enterprises.
Everest is a service which is only available to companies registered in the EU area at the moment.
The accounts are in EUR at the moment. All transactions are automatically converted to EUR at the appropriate exchange rate.
At the moment, you get an IBAN (LU) from Luxembourg for incoming and outgoing transfers, an IBAN (DE) from Germany and an IBAN (DK) from Denmark for incoming transfers. Other IBANs are coming soon.
The opening is quick, no longer than a few minutes. Everything is done online, and is digital, no appointment at a branch is needed. We ask for some information on the authorized representative, and on the business itself which you have to submit it to us. We review it on our side within 2 business days. If you are approved, you can start operating with your account. To see how the process works you can refer to our tutorial: https://everestcard.com/how-to-open-an-everest-account/
The procedure is really quick and is done in a few minutes. If you have all the information with you, it can take up to 15 minutes.
No, we offer a fully digital, paperless, onboarding process.
Cards
You will receive a World Business Mastercard. A virtual card is issued instantly, and you are welcome to get a plastic card as well for your convenience. You can have a virtual only card for your online subscriptions and a separate plastic card for the T&E spend, for example. Two cards are included in our basic plan, but you can go well beyond that to match your needs. You can order cards from your dashboard.
Account features
Yes, you can export the list of transactions as a .csv file from your everest dashboard.
Statements are automatically generated and can be found in the dashboard.
The limits are set up for the company total spend, subject to Everest approval. In case you have an insufficient limit, consider adding your own funds via bank transfer or setting up a Direct Debit before attempting large transactions. Also, you are free to define the limits of the team cards.
Absolutely! That’s the way we designed the tool kit. Just go to the dashboard and get an invite link.
We offer business accounts for companies. You can get an IBAN and have access to an online platform where you can invite your colleagues, manage the users, issue Mastercard credit cards for you and your colleagues, manage your expenses, manage the limits of the cards, generate statements, download transactions history, attach receipts,… A monthly credit limit could be assigned to your company account (upon approval). We do not offer other savings accounts. Please find further information at: https://everestcard.com/current-account/
We provide blocking certificates for companies. You will have to send us notary details, the company name, the future address of your company and the amount to be blocked. Once we have this information and sufficient funds on your account, the certificate will be issued within approximately 4 business days. You can have a look at: https://everestcard.com/capital-deposit/
We do support SEPA payments within the EU area. SWIFT payments are subject to selective approval and processing.
We cannot comment on our internal policies. We do our own risk assessment and decide if your company is eligible or not and if so, for which amount. Once your account has historical records with Everest, timely repayments can be taken into consideration, as in other similar financial services.
Pricing
The basic plan includes a mix of up to 2 plastic and/or virtual cards for a monthly fee of 20€. Please find the pricing details here: /index.php/pricing/
Opening an account is subject to a set up fee of 250 EUR in Luxembourg and no set up fee to the rest of countries of EU. We offer a 90-day free trial. Once the trial period is over, the subscription is 20 EUR/month with up to 2 virtual or plastic cards.You can order more if needed and we can make a special offer if the number of requested cards is important. https://everestcard.com/pricing/
No, it is totally free, you just have to contact us at support@everestcard.com. If you still have money on your account, you need to transfer the money to another account. If you don’t have the possibility to withdraw funds, please contact us with the bank details (IBAN) of the account where money should be sent to.
Security
When it comes to personal data, we treat this matter seriously. We comply with all the legal requirements and do follow the best industry practice. Please check our privacy policy: /index.php/privacy-policy/
everest (SnapSwap) cannot support all types of business activity. Please find the list of prohibited businesses: https://everest.finance/index.php/prohibited-businesses/
Deals
Once you open your everest account, you will have access to the dedicated page in your dashboard. Should you need assistance, we’d be happy to help you with the deals details and redemption guidelines.
